Trailhead apartment FAQ

Apartment hunting can be both fun and challenging! Finding an apartment that’s affordable, in a good location and up to your living standards are just the first things you need to worry about when choosing the perfect apartment. Whether you’re a first-time apartment renter, or you’ve been in the game for a while, you’ll want to ask some important questions before you sign a lease and collect your keys. We’ve put together the top twelve questions renters should ask property managers BEFORE signing a lease.

What are the lease terms?

4-15 Months, rate increases on shorter term leases

What does it cost to move in?

$35 app fee per adult, $349 Lease Administration Fee, Deposit OAC-Prorated Rent.

Are utilities included in the cost?

No

What's your pet policy?

$500 Pet fee at Move In, $50 per month

What is your guest policy?

Nobody can stay more than 5 calendar Days in a month

Do you require apartment renters insurance?

Yes

How do I pay the rent?

Online or Check to Office

How are repairs taken care of, especially in an emergency?

Service Requests can be submitted online or in office, Emergency calls are taken via direct Emergency line after hours.

Is there public transportation nearby?

19 Minute Walk for Suntran

How often does rent go up? By how much?

Per renewal based on the Market

What is the parking situation?

Offer covered or uncovered reserved stalls. Covered at $50, Uncovered at $35

Are there plans to update the building?

None, New Build

Is there a penalty for breaking my lease?

Yes, not a set rate this is based on Occupancy and Exposure